This feature is quite convenient; however, some users have reported experiencing sound crackling while using Remote Play. It can be a frustrating issue and spoil your gaming experience. In this guide, we will discuss some potential causes of the problem and the steps to fix the issue so that you can enjoy playing games without disruption.
What causes the crackling audio issue on Xbox remote play?
There could be various reasons why you facing this sound-related issue; some of the common ones are:
Xbox is outdated – If your Xbox has pending updates to be installed, then you might face all sorts of issues, like this one. Install the update to prevent all the issues. App cache – Sometimes, the Xbox app cache on your device, including tablet, laptop, or mobile, can cause such issues. To fix it, clear the app cache from your device. Alternate Wireless MAC address – If you have selected an Alternate Wireless MAC address on your console, then it could cause sound issues. You need to clear it to fix the problem. Weak internet connection – If your internet connection is not stable, the game you are playing might able to establish a proper connection, hence the issue. Check your internet connection to ensure that’s not the case.
How can I fix the crackling audio issue on Xbox remote play?
Before engaging in advanced troubleshooting steps, you should consider performing the following checks:
Restart your router. Switch to an internet connection with higher bandwidth. Power cycle your Xbox console.
1. Clear Alternate MAC address
2. Restart the Console using your smartphone
3. Delete the Xbox app cache
4. Change the Xbox console name
5. Check the Xbox server status
So, these are methods that you can use to fix the cracking audio issue on Xbox remote play and enjoy seamless remote play sessions on your device. Try them and let us know what worked in the comments section below.
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