This makes the situation complicated as you no longer have access to your Inbox emails while all other folders remain intact. Losing emails is one of the dreaded nightmares, so we have compiled a list of solutions that should work for you.

Why is Windows Live Mail not showing emails?

Here are a few reasons your Windows Live Mail emails are missing:

Issues with the server: Sometimes, it could be a temporary issue with the server of your email service provider. So check that first using the dedicated status page or a service like Downdetector. Database compacted on shutdown: The email client is, by default, configured to compact the database every 100 shutdowns, which could be why the Windows Live Mail account disappeared. User inadvertently deleted the email: Many times, users inadvertently delete the emails or the account, but a warning is usually displayed in such cases.

What can I do if Windows Live Mail inbox is missing?

Before we start with the complex changes, here are a few quick things you can try:

Restart the computer and the router. Wait for a few hours and verify whether the emails in Windows Live Mail reappear since it could be a server-related issue. Check the Deleted items folder in Windows Live Mail.

If none work, move to the solutions listed next.

1. Help IMAP client to configure itself

Users often describe how entering Inbox as the root folder path works. When prompted to refresh the folder list, it seems to update successfully. The so-called success is for a short while. Right-click your account and select Download all folders. You’ll see once more that Inbox is nowhere to be found. Chances are your IMAP client is no longer able to configure itself accordingly. Explicitly naming the paths INBOX.foldername solves the problem when Windows Live Mail is missing inbox. SPONSORED

2. Enable Compact View to restore Inbox

When the Windows Live Mail inbox is missing even after performing the procedure above, using the Compact View feature might help. This offers access to a list of all Windows Live Mail email folders on your computer, so choose the missing Inbox and restore it.

3. Use the import feature from the default directory

When Windows Live Mail inbox is missing, it’s likely that the folder is stored in AppData and can always be imported to the email client. The process, though a bit complex, has worked for a lot of users.

4. Re-add the account

If the previous solutions didn’t work, re-adding the problematic email address should work when the Windows Live Mail inbox is missing. Also, if you are looking for an alternative, check our curated list of the best email clients for Windows. Tell us which fix worked for you in the comments section below.

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