In order to address this, we prepared a list of possible solutions and a few workarounds. Make sure to try them out and tell us whether they worked for you.
What to do when Spotify won’t allow you song selection on Windows 10
1. Sign out and sign in again
The first step might seem obvious, but it’s still worth a try. Bugs are not rare in Spotify for Windows, but they’re, most of the time, minor inconveniences. However, by re-acquiring your library data after signing in again, this bug should be a thing of the past. In addition, open Spotify in a web browser and look for its behavior. Another thing worth mentioning includes VPN. If you live in an unsupported area, try connecting through a VPN and sign in again. Experience an error-free music streaming service
If you are a music aficionado and have a paid plan for YouTube Music, Spotify, or Apple Music, access them in a browser that has built-in integrations: Opera GX. It’s light and fast, so you’ll get buffer-free music, plus it has a built-in sound booster to tweak your volume.
The browser is great for music streaming, with quick access to your favorite platforms, permanent login to avoid server connection issues, not to mention a built-in VPN to change servers whenever the service may throttle.
If everything works fine, restart your PC and move with the steps we provided below. Hopefully, one of them will help you select songs without further issues.
2. Disable Hardware Acceleration and remove Offline devices
There are some advanced features, like Hardware Acceleration, which might cause occasional errors. Some users managed to address the issue at hand simply by disabling Hardware Acceleration under the Advanced options. When toggled On, Hardware Acceleration will use the hardware (GPU) to speed up and optimize the performance of Spotify. If you disable it, the performance might drop marginally, but the desktop client won’t depend on possibly misconfigured hardware. Here’s how to disable Hardware Acceleration is the Spotify for Windows 10 desktop client: In addition, some seasoned users suggested disabling all Offline devices and re-enabling them again later on. By doing so, you might fix the bug which prevents you from selecting songs in Spotify’s library. Just navigate here and disable all devices you’ve enlisted for offline use. SPONSORED
3. Double-check the connection
Making sure that you’re properly connected is of utmost importance. Yes, Spotify can work with quite slow bandwidth without any issues whatsoever. Of course, this can depend on the music quality you choose in Settings. However, it requires a stable connection. This means that you’ll have the best time with a wired LAN cable instead of Wi-Fi. In addition, resetting your router and/or modem won’t hurt and certainly can help. Furthermore, we recommend disabling bandwidth-hogging background applications as an experiment. In addition, we suggest checking Windows Firewall. Spotify needs to freely communicate through Windows Firewall, so make sure to add permission. In case you’re not sure how to do it, follow the steps we provided below:
4. Reinstall Spotify
There are various things that might’ve gone awry and affected the application’s performance. Spotify is, in a general sense, not a complex application, so the convoluted troubleshooting isn’t necessary or even applicable in this case. What you can do, on the other hand, is reinstalling Spotify and hope for the best. If you’re not sure how to reinstall Spotify in Windows 10, follow the steps we provided below:
5. Try standard desktop version or the Store version (and vice versa)
Finally, if your variation of Spotify for Windows doesn’t work, there’s always an alternative. If you’re using the standard Desktop version, make sure to give Microsoft Store’s version a try. Of course, if the UWP version, obtained through Store, fails you — download the alternative from the official site. We already explained how to get the Microsoft Store version in the previous solution. This is how to get and install the standard version from the official site: That’s it. Hopefully, you were able to resolve the issue with Spotify for Windows 10. If you’re still stuck with the bug, don’t forget to send a ticket to Spotify support. And until the issue is dealt with, try web player for Spotify. Also, don’t forget to share alternative solutions in the comments section below.
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