Thankfully, we’re here to help you identify the causes of this issue and provide a lasting solution to it.

Why is my ping so high on Virgin Media?

Below are some of the potential causes for the Virgin Media’s high ping issue:

Outdated drivers: One of the major causes of this issue is an outdated network driver. You can fix this quickly by updating your driver. Network issues: This issue can also be caused by a corrupt DNS cache. The solution to this is to flush your DNS and reset Winsock. Low connection strength: Sometimes, the connection you opt for can make you experience ping spikes. If you play games and stream a lot, a 1GB connection is ideal.

How can I fix Virgin Media high ping?

Listed below are some preliminary troubleshooting steps to perform before exploring the solutions in this section:

Update your router’s firmware Remove any powerline network adapters Switch from wired mode to WiFi Upgrade to a gigabit connection Switch to a different device

If you still can’t eliminate the high latency and ping, you can now proceed to the fixes below:

1. Set the Virgin Media Hub from router to modem mode

4. Set custom DNS servers

5. Use a VPN

6. Contact Virgin Media customer service

That is all for the Virgin Media high latency and ping issue. You should now be able to solve the problem if you follow the steps carefully. Note that your IP address changes from 192.168.0.1 to 192.168.100.1 in modem mode.

2. Update your drivers

Alternatively, you can opt for an automatic driver updater in DriverFix. This unique tool scans your PC for missing, outdated, and broken drivers and fixes them accordingly. With this, you can nib all driver issues in the bud before they cause major problems. ⇒ Get DriverFix

3. Flush DNS and reset Winsock

So, to fix this Virgin Media high ping issue, you should switch to a custom DNS server. If using the Google DNS server does not work, you can try the following free and secure DNS servers:

Cloudflare 1.1.1.1 preferred (IPv4) 1.0.0.1 alternate (IPv4) 2606:4700:4700::1111 preferred (IPv6) 2606:4700:4700::1001 alternate (IPv6) OpenDNS 208.67.222.222 preferred (IPv4) 208.67.220.220 alternate (IPv4) 2620:119:35::35 preferred (IPv6) 2620:119:53::53 alternate (IPv6)

Therefore, Virgin Media is no longer in charge of forwarding your data, so you shouldn’t have to worry about Internet slowdowns anymore. However, you must rule out all other causes of ping issues, so ensure it’s not a local problem with your device, WiFi, or Ethernet. Otherwise, you can end up doing more damage. They should send a field technician to diagnose and fix your Internet-related issues. If you are facing VPN issues with Virgin Media, check our detailed guide to fix it quickly. Feel free to let us know the solution that helped you fix this issue in the comments below.

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