Microsoft said that there is a current general issue with the logins to Xbox One and obviously that they are working on solving this problem. So far, we have found two solutions that might help you solve this issue and hopefully, they will also work for you.
How to fix There was a problem we couldn’t continue 0x80a4001a error?
1. Remove and then re-add your user account
2. Restart or power cycle your Xbox One console
Restart your Xbox One console from the guide: Physically power cycle the console: Disconnect and reconnect your Xbox One console’s power cable: We hope that these two solutions provided were helpful to you and that you have managed to solve There was a problem and we couldn’t continue 0x80a4001a error.
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