There are diverse claims raised by users, such as scanner not sending to email Ricoh; Genius scan not sending to email; Tiny scanner not sending email; Adobe scan not sending email, and so forth. There can also be different reasons for the scanner not sending to email. You can read further to explore the reasons for these issues and the short-term workaround to get your scanner to scan your email.

Why won’t my scanner scan my email?

Wrong email destination: As users, it is possible to make specific slips at times. If you are experiencing a scanner not sending to email, you first should confirm if you have entered the destination email address correctly. Password has been changed on the host email account: Another reason for scanner Pro not sending email could be because the password on the host email account has been changed. Each scanner has a customized email address, which can require a password change. Unless the password in your scanner’s settings is updated with your email address, you won’t be able to scan. The file size is too large: It is worth noting that every email account has a maximum file size to send an email successfully. Hence, if you exceed your scanner’s full file size, you may encounter this problem. Email domain of scanners/host email is temporarily out of service: It is possible to encounter a xerox scan to email not working or a soft scan to email not working because every scan to email scanner is assigned an email address to enable this feature to work. But the problem is inevitable whenever the email server is down or the email provider has a temporary issue. New Router or Internet Provider: If, for some reason, you have to get a new router or you make changes to your email service provider, for instance, changes from Comcast to Sonic, then you will have to update the settings in your scanner, or else your scan to email will not work.

How do I get my scanner to scan to my email?

Before we start with the complex changes, here are a few quick checks and tips:

Restart the computer, the modem/router, and the scanner. Verify that the entered email address is correct. Make sure the file size is within the scanner’s range. Check if the patch cord is damaged and needs replacement. Even if it doesn’t appear that way, we recommend you replace it just to be sure.

If none work, head to the fixes listed next.

1. Reduce the DPI Settings

2. Use a USB thumb drive

This is an excellent hack for scanning any time you are experiencing internet or email challenges preventing you from scanning. SPONSORED

3. Use your email client as an alternative

4. Reinstall drivers

Alternatively, you can use DriverFix to locate the latest drivers and download them without having to download them from the manufacturer’s site.

How do I set up a scan to email in Outlook?

Following the steps above, you should be able to scan to email via Outlook. You can work your way through any of the fixes above. One of them should fix your scanner issue. You may also check our guide on how to fix scanner not detected in Windows 11 for more solutions. If you have more questions or suggestions, leave them in the comments section. We’d like to hear from you.

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