Here, in this guide, we will talk about available fixes for the issue right after discussing the reasons for its occurrence. Let’s get started!
What causes the WhatsApp Web not syncing messages error?
There could be several reasons why your WhatsApp Web got stuck while syncing messages, some of the popular ones are mentioned here:
Weak internet connection – If your internet connection is not working correctly for one reason or another, you might face the issue. Check your internet connection or contact your ISP. Outdated WhatsApp app on the phone – If you have an older version installed, you might find it challenging to sync messages on WhatsApp Web. Issue with WhatsApp server – The sync issue could also result from a server outage. You can check the status of the WhatsApp server to ensure it is up and running.
What can I do if WhatsApp Web is not syncing messages?
Before moving to the detailed troubleshooting steps, make sure you perform these easy fixes to resolve the error:
Restart your computer and your phone. Check the WhatsApp server status. Close the browser and try to open WhatsApp web again. Switch from beta to stable version. Use the incognito mode.
If none of these worked for you, then move to the troubleshooting methods below:
1. Unlink the affected device
1.1 Android
1.2 iPhone
2. Clear WhatsApp Cache
3. Remove cookies and cache on the browser on your PC
4. Reinstall the WhatsApp app and download the WhatsApp Desktop app
So, these are the ways that can help you fix the WhatsApp Web not syncing messages problem. Try them and let us know what worked for you in the comments below.
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