Kofax’s PaperPort is a commercial DMS designed for handling scanned papers. However, it does more than scan documents and will organize, search, and share documents on your computer. If you cannot start the app, here are the causes and some of the best solutions.

Why won’t PaperPort open?

We have gathered that there may be a few factors in play that will hinder PaperPort from working. Here are the top causes to take note of:

Compatibility issues – In some cases, you may have installed a non-compatible version of the software, which may cause it not to run. This may force you to use the compatibility troubleshooter. Conflicting programs – Sometimes, other applications on your computer may interfere and stop PaperPort from running correctly. Account issues – In some cases, it has been observed that, for some reason, the app will not work on some accounts.

It would be best if you tried the suggested solutions as they should work regardless of the cause of the problem.

How can I fix Paperport if it won’t open?

Before going into any of these fixes, we recommend rebooting the computer. A restart forces some processes to shut down and could solve some computer issues.

1. Run the compatibility troubleshooter

If PaperPort still doesn’t open, try the next solution.

2. End Paperport task in Task Manager

3. Update Paperport to a newer version

Paperport is now compatible with Windows 10, but not all versions will run smoothly on Microsoft’s OS. SPONSORED If you run Paperport 14.0 or an older version, you must upgrade the tool. Keep in mind that only Paperport 14.5 works well within Windows 10. If PaperPort still doesn’t open, try the next solution.

4. Run the Program Compatibility Troubleshooter

If PaperPort still doesn’t open, try the last solution.

5. Create a new user account

You can use a few methods to properly run the PaperPort application on your Windows 10 operating system. If these steps do not work for you, I suggest posting a message on the official Nuance website about this issue to find out if there are any available updates on the application that you can try installing. These solutions will work if PaperPort is not launching or PaperPort 14 is not opening on Windows 10. Also, if you have any other questions regarding this article, please write us in the comments section of the below page, and we will help you further with this issue.

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