That said, some users have reported that their Nvidia Shield is not connecting to the Internet via Ethernet. Moreover, others said that their Nvidia Shield TV keeps losing Ethernet connection.
Why is my Nvidia Shield Ethernet not working?
The Nvidia Shield Ethernet not connected error seems to be occurring after the recent update which changes the IP Settings to Static by default. While some of the users have reportedly fixed the issue by changing the IP Settings, the issue can vary depending on the user. In this article, we discuss how to fix the Ethernet connection to the Shield TV if it’s not working properly.
How can I fix the Nvidia Shield Ethernet not connected issue?
Before trying out more complicated solutions, ensure that the Ethernet cable is properly plugged in. For some users, trying to force the cable deeper inside fixed the issue.
1. Change the IP Settings
If the error persists, make sure change the IP setting back to Static and try again.
2. Change router DNS settings
Note: These steps are for Linksys routers. If you are using a different make, read the user manual to find the right way to change the DNS settings for your router.
3. Uninstall third-party apps
Some third-party apps like ES File Explorer have known to cause some issues and removing the app has reportedly fixed the Ethernet is not connected error for the users.
4. Reset Shield TV
A factory reset should always be used as the last resort. Resetting the device will erase all the data including apps.
5. Use a different cable
If the Nvidia Shield Ethernet port not working issue still persists, check your Ethernet cable. If you are using Cat5 cable, consider upgrading to Cat6 for better connectivity. If you have any other questions or suggestions regarding the Nvidia Shield Ethernet not connected/losing connection issue, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.
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