Moreover, with the new Windows 11, Microsoft changed the Store’s look and now you have more app types available. However, when Microsoft Store is crashing or not loading, you’re only limited to downloading the apps from their original source, if you can find them in the first place. Users have reported their Microsoft Store crashing on launch, as well as after opening the app and using it for a while. Don’t worry because there are a few easy ways to solve this problem and we will help you do so with the solutions below. But first, let’s see what are the reasons why Microsoft Store crashes on Windows 11. They are mostly the same as in Windows 10 so they will seem familiar.

Why is Microsoft Store crashing on Windows 11?

First of all, Microsoft Store is an app like any other and there are many causes for it to crash, including file corruption, interferences with another app or the antivirus, a recent Windows update, and many more. However, we will highlight the most important reasons why Microsoft Store keeps crashing in Windows 11: ➡ The Microsoft Store cache is overloaded Microsoft Store has its own cache that can get clogged with a lot of data and when it’s full, this turns into a problem. This is the most common issue with the Store app in Windows 11 but you will see that our solution below will take care of this problem quickly. ➡ Issues with Windows Update Windows updates are usual suspects when it comes to any app or system function not working but Microsoft issues patches to fix them. That is why is very important to keep the system updated and even get the optional ones that may seem less important. Sometimes, the updates have issues themselves so make sure you check the Windows Update section as often as you can. However, if this problem appeared after a recent Windows update, you should try to roll it back and get back to the previous state until Microsoft issues a fix. ➡ Microsoft Store is out of sync Although it may sound strange, if the time and date on your PC don’t correspond with those from the server, Microsoft Store may go haywire. It can also happen if you change your physical location or if you use a proxy or a VPN, so make sure you check these settings. And now that we know about all these mishaps, read below to see how you can fix Microsoft Store crashing or not loading in Windows 11.

What can I do if Microsoft Store keeps crashing on Windows 11?

1. Clear the Microsoft Store cache

2. Run the dedicated troubleshooter

3. Use a PowerShell command

After the reboot, try to open Microsoft Store again and see if it works. The PowerShell command basically reinstalls the package so, after that, the issue should be resolved. SPONSORED

4. Repair and reset Microsoft Store

5. Install the latest Windows updates

6. Set the correct time and date

The Microsoft Store server detects the time and date from your system and if it’s not in sync, you won’t be able to access some personalized settings from the Store. This conflict may cause the app to crash or malfunction so if you have this problem, the simple procedure above should clear it.

7. Run SFC and DISM scans

7.1 Run the System File Checker scan The System File Checker will scan the system for any corrupted files and repair them so if the problem is due to any such file issues, this should fix it. 7.2 Run the DISM scan

8. Create a new user account

Another issue that might be causing the Microsoft Store to malfunction may be the user account. That is why creating a new one could fix the problem right away. If this solution seems complicated, you can also read our guide on how to add or remove user accounts.

9. Check your antivirus

Some of our readers had problems with Microsoft Store because their antivirus was blocking the app. If that’s the case, you should disable the antivirus temporarily and see if that changes things. We showed you how to turn off the protection for Windows Defender but if you have a third-party antivirus installed check its settings and deactivate it from there. All antiviruses have a turn-off button so it shouldn’t be too complicated to find it from their menus. In this case, you should consider switching to a new antivirus solution. There are a few antivirus tools on the market, but if you want one that won’t interfere with your system, we can recommend Bitdefender.

10. Deactivate the proxy

A proxy can help you protect your privacy but sometimes, this can create conflicts with Microsoft Store so it wouldn’t hurt to disable your proxy at least temporarily and check if the Store works properly after that.

How to change the location of the downloaded apps in Windows 11?

By default, when you download a new app by using Microsoft Store, it will be stored on the C: drive but you don’t want to put too much strain on the drive where you have the system, right? Another issue is that when you download an app but you don’t have the space to do so, the Store doesn’t notify you and you can’t find anything when you look for the app. Some users have also encountered another type of problem, where the MS Store has all updates stuck on pending. We would be also happy if our guide on how to fix Microsoft Store was effective for your issue and now the app works as it should. If you don’t have the new version yet, it’s time to install the new Microsoft Store in Windows 11. We hope you managed to fix your issue with Microsoft Store crashing on Windows 11 using our solutions. For any suggestions or questions, you can drop us a line in the comments section below and we will get back to you as soon as possible.

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