The error message for that issue states: Unable to acquire license to play selected title. The requested license is either invalid or already acquired.

What causes OverDrive’s error obtaining license issue?

The quoted error above highlights an audiobook’s temporary ODM license file has expired. ODM files for audiobooks that aren’t opened with the OverDrive app within a few hours of downloading can become invalid. The issue can arise because of an inaccurate system clock. If your PC’s system time isn’t entirely right, that’s probably what needs fixing. So, checking your PC’s system time settings in Windows 10 can resolve the issue.

How can I fix Overdrive’s error in obtaining license issue?

1. Correct Windows 10’s date and time settings

If your PC defaults to a wrong time after restarting Windows 10, it might have a bad CMOS battery. You’ll need to replace the PC’s CMOS battery with a new one.

2. Clear temporary internet files

Google Chrome

Firefox

Microsoft Edge

Alternatively, you can also thoroughly erase temporary internet files with third-party disk cleanup utilities like CCleaner. ⇒ Get CCleaner

3. Run the Windows Store Apps troubleshooter

4. Reset the Microsoft Store cache

You can contact library support about the OverDrive error obtaining license issue via the Contact support page on OverDrive Help. Enter your library’s name in the search box there. Then click the Get support button for a library to fill out and submit a tech support form. There’s also a general OverDrive support service you can contact. To do so, click the Submit a support ticket button on OverDrive’s support page. Then you can fill out the question boxes to send a ticket. There aren’t many confirmed fixes for OverDrive’s error obtaining license issue. However, the potential resolutions above might fix it. Try applying all the above resolutions and then downloading the audiobook that triggered the error. If you have any other questions or suggestions, you may leave them in the comments section below.

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