One of Windows 10’s enhanced security features is an option to sign in with a PIN code, but some users report that this option isn’t available on Windows 10. The PIN code is always helpful for logging in because it’s faster to enter than a regular password and easier to remember. But it seems that some Windows 10 users cannot add it, or it does not work. Also, the PIN sign-in option can be greyed out or not appear. Here are common causes and solutions.

Why does Windows say my PIN is unavailable?

There are a few factors known to trigger this problem. The most common of these include:

Corrupted data – If the NCG folder’s data is damaged, you may not be able to enter your PIN. Conflicting applications – The Dell Data Protection security tools are one example of a program that may conflict with your PIN. Permission errors – From user experience, we have gathered that some permission errors may disrupt the Windows PIN log in option. Malware infection – We recommend using the best antivirus because a sign that you have an infected computer is an inability to gain access.

Note that this problem may come in different forms, including Windows hello PIN This option is currently unavailable, This setting is managed by your organization, This option is currently unavailable Something went wrong try again later, This option is only available when connected to your organization’s network. Now let us look at some of the best solutions.

How can I fix Windows Hello PIN This option is currently unavailable?

Before we try to fix it:

Make sure that your Windows 10 is up to date. Microsoft is aware of this issue, which might be resolved with a Windows 10 update, so before we start, ensure that your Windows 10 is updated with the latest patches.

1. Remove Dell Data Protection security tools

If you’re using a Dell PC, you might experience problems with PIN sign-in due to applications such as Dell Data Protection security tools. There are three different Dell Data Protection security tools, and to fix this problem, you need to remove them in the correct order. Once you remove those tools, you have to remove your PIN and add it again, and the problem should be resolved. Frequently, a software installation will contain additional data not located in the application’s installation folder. Keep in mind that these applications can leave specific files behind even after you remove them. To remove all files and registry entries associated with it, it’s recommended to use a proper uninstaller.

2. Delete NGC folder and add a new PIN code

3. Use the I forgot my PIN option

Some users also suggest combining both Solutions 1 and 2. To do so, follow the steps from Solution 2, but when asked to set up a new PIN code, click Cancel. SPONSORED Then follow the steps from Solution 1, delete the NGC folder and then add a new PIN code.

4. Switch to a local account and add a PIN code

5. Press Tab on the login screen

This is a simple workaround, and several users reported that it works, so feel free to try it out. We have to mention that this isn’t a permanent solution, so you’ll have to use it every time you want to log in to your PC. It is a solid workaround for the Windows hello PIN this option is currently unavailable error.

6. Create a new Administrator account

If PIN sign-in isn’t available for your account, you might be able to fix the problem by creating a new administrator account.  After creating a new administrator account, switch to it and set a PIN for it. We showed you how to set up a PIN code in one of our previous solutions, so be sure to check it out for detailed instructions. Once you set the PIN code for the new account, try accessing your old account to see if the PIN code works. According to users, after setting up a new administrator account the issue was completely resolved, so feel free to try this solution.

7. Check if CNG Key Isolation service (KeyIso) is running

According to users, sometimes PIN sign in can become unavailable if CNG Key Isolation Service (KeyIso) service is disabled. Windows relies on this service for PIN sign in, and if this service isn’t running, you’ll experience problems with PIN login. All of the above solutions should help you solve all of the common PIN login issues you might face, including the error message Windows hello PIN this option is currently unavailable. You should now be able to log in with a PIN. But if Windows 10 PIN is still not working, this full guide will help you. If you have any other questions or suggestions, don’t hesitate to leave them in the comments section below, and we’ll be sure to check them out.

Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ