Why is my TeamViewer not connecting to partner?

This error usually occurs if the partner computer is not connected to a network. However, it can also be triggered by faulty installation and incompatible TeamViewer versions installed on both computers. In this article, we have listed a couple of troubleshooting tips to help you resolve the TeamViewer partner did not connect to router error.

How do I fix the TeamViewer partner unable to connect error?

1. Disable IPV6 on both computers

Once you have disabled IPV6, make sure to repeat the steps on your client’s computer as well. Try connecting to TeamViewer and check if the TeamViewer partner could not be contacted at the given network address error is resolved. If you have a Windows phone and you wish to control your PC remotely with TeamViewer, check this useful article out and learn how.

2. Check TeamViewer version and update

If you or the client is running an outdated version of TeamViewer, it may fail to connect, resulting in the Teamviewer is not running on a partner computer error. Make sure both the computers are running the latest version of TeamViewer to avoid any conflict.

3. Allow full access control to TeamViewer

4. Flush the DNS configuration

Outdated DNS entries can cause connection issues. Clearing the DNS cache can help you resolve any connection issues occurring due to corrupted DNS entries.

5. Restart the network

Many network-related problems can be easily fixed by restarting your internet modem or router. The partner did not connect to the router error in TeamViewer can be resolved by disabling the IPV6 protocol. However, if the issue persists even after disabling the IPV6 protocol, try clearing the DNS cache and giving full access control to TeamViewer. If you continue having problems, you can try a different remote control software. Give Mikogo a try as it has an up-to-standard set of features. Or you can also choose one of these remote management software, they’re of great quality as well. That’s about it for this article. We hope one of our solutions solved the problem for you. Make sure to let us know what worked out for you in the comment section below.

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