This error typically points to a hardware problem where your device cannot play protected content.

How do I fix Netflix HDCP unauthorized, Content Disabled’ message?

1. Perform a power cycle 

Sometimes, performing a quick power cycle can help you resolve connection related issues with your streaming devices. If the issue persists, try other steps below. Best Free (trial) VPNs that work with Netflix [2020 Guide]

2. Check for HDCP issues

The Nextflix HDCP Unauthorized. Content Disabled error mostly occurs due to hardware issues. In more than one case, replacing the HDMI cable has resolved the issue for the users. However, at times it can also happen if the TV’s HDMI port is faulty.

3. Disable Auto-adjust display refresh rate

The Auto-adjust display refresh rate feature optimizes the content to provide the highest picture quality. However, enabling the feature can lead to the aforementioned error. Note that this feature is only available on Roku players with 4K option. If you have a standard streaming device, you can skip this step.

4. Configure your TV for HDR

Samsung HDR TVs

LG HDR TVs

Sony HDR TVs

The Netflix HDCP unauthorized, Content Disabled error can occur due to multiple reasons. Try following all the steps in this article one by one to resolve the HDCP problem with your streaming device. If it’s still not working, we suggest switching to Disney+, one of the biggest streaming services nowadays that provides unlimited streaming of exclusive movies, TV shows and original content for one monthly subscription fee. ⇒ Get Disney+ Do let us know which method helped you resolve the issue in the comments.

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