The complete error message reads, There is a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed. Though Epic Games acknowledged the error on Windows 7, other iterations of the OS, too, are affected with no end to it in sight. So, we went through several forums, recreated the error, tried the various troubleshooting methods, and are now presenting them to you.

Why does it say Unsupported Graphics Card?

Here are a few reasons you are getting the error:

PC does not meet the minimum requirements: The primary reason you see the error message is that your PC does not meet the minimum requirements for the Epic Games launcher. Running an older OS version: When Windows hasn’t been updated in a while, it could affect the core functioning and lead to issues running apps and games. Using corrupt or outdated drivers: A corrupt or outdated driver, usually the one for the graphics adapter, was found to be the underlying cause for many. Conflicts triggered by third-party apps: Several third-party apps have also been identified that could trigger the Unsupported Graphics Card error.

How can I fix Epic Games Launcher unsupported graphics card error?

Before we head to the slightly complex solutions, here are a few quick ones to try:

Restart the computer and check whether the NVIDIA Unsupported Graphics Card error disappears. Verify that the dedicated graphics card is plugged in properly. You could remove it, wipe any dust particles, and reconnect the graphics card. Make sure your PC meets the minimum system requirements for Epic Game Launcher. In case it doesn’t, you have found the triggering factor. Check for Windows updates, and install any pending ones.

If none work, move to the fixes listed next.

1. Change the graphics preference for Epic Games

Changing the graphics preference worked for most users in the case of the Unsupported Graphics Driver error with Epic Games. Also, if the issue persists, make sure to run the game using the dedicated graphics as well.

2. Update GPU drivers

2.1. Update manually

One of the easiest solutions if you encounter the Unsupported Graphics Card error when launching Epic Games is to update the graphics driver. If the OS can’t find one, you can always manually install the latest graphics driver from the manufacturer’s website.

For many users, disabling their dedicated GPU and opening the Epic Games launcher have resolved the issue. Enabling the dedicated GPU again results in the unsupported graphics card error.  If you are in the same boat, this could be due to a graphic card driver glitch. Try updating your GPU to the latest version using a third-party tool to resolve the issue. Whether it is NVIDIA or AMD GPU, such tools will indeed help. While you can manually update the GPU and display driver, driver updater utilities like DriverFix can help you automate this process. The software can handle all your drivers automatically, installing new drivers and updating the old ones to optimize the PC performance. You should therefore fix your driver-related issues with such a practical tool, plus enhance the system performance by getting the latest version of your GPU driver.

3. Reinstall the graphics driver

When encountering the Unsupported Graphics Card message with Epic Games due to a corrupt driver, a viable solution is to reinstall the graphics driver.

4. Disable other graphics adapters

A solution shared by many is to disable the dedicated GPU and run Epic Launcher on the integrated one. Though you may witness slightly reduced graphics and performance, it’s still not a bad option given the situation.

5. Uninstall conflicting applications

Based on our research, we found the following two apps trigger the Unsupported Graphics Driver error on Epic Games:

ActiveInspire Duet

If you have either on the PC, uninstall the app right away. Or follow the hit-and-trial method until you find the conflicting program.

6. Force open the launcher with OpenGL

7. Repair Epic Games

That’s it! If the solutions listed previously didn’t work, repairing the Epic Games Launcher should help eliminate the Unsupported Graphics Card error. You could also reinstall the game launcher as a last resort. Before you leave, check the best tips and tricks to optimize the PC for gaming and get the best performance. If you have any queries or want to share other solutions with us, use the comments section below.

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