One should file a complaint within 21 calendar days. Additionally, all supporting documentation must be filed within 9 months of the delivery date.
How long do FedEx claims take?
According to FedEx, a claim will normally take no more than 7 business days to be solved. Nevertheless, the procedures are liable to take longer if additional verifications are required. This is why we suggest you present all the necessary documents and retain the original package as well. Here’s how to file a claim with FedEx: Alternatively, you can call the FedEx support number (which differs, depending on where you’re located) and ask for more information about your delivery. If your delivery declared values were more than $100, make sure to have all the documents at hand related to your purchase/delivery. Now, what happens after FedEx claim? After filing a complaint, you’ll receive a confirmation email, which includes a FedEx claim tracking number or as it’s widely known, a FedEx case number.
How do I check on my FedEx claim?
This is how you can easily request a FedEx claim status update. Again, you can call the FedEx support number and request the status of your claim, based on the claim tracking number. FedEx settles most cases in 5 to 7 business days unless additional time for research is needed. Obviously, they will notify you if that is the case. When a claim is settled, you receive a confidential envelope with FedEx’s official response. We truly hope that any claim you file with FedEx gets a satisfactory reply. If you want to share your experience with FedEx, use the comments section below.
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