If you try to connect to the Internet on a PS4 with incorrect DNS servers, you’re likely to get error messages, such as:

DNS error NW-31253-4 PS4 NW-31254-5 PS4 DNS error NW-31251-2 – points to a similar network issue but not from your DNS configuration. Whenever you get this error, it means that your system cannot connect to WiFi. DNS error PS4 NW-31250-1 DNS error PS4 NW-31247-7

The most common DNS error PS4 users encounter takes the form of the NW-31253-4 error code. However, users experiencing similar issues have also reported the following cases:

A DNS server cannot be used A DNS error has occurred PS4 – Another possible variation of this issue is: a serious error has occurred on PS4. DNS server not responding PS4 A DNS server is not set PS4 DNS error PS5 Pdanet PS4 DNS error PS4 download DNS error PS4 DNS error NW-33986-9, respectively CE-33986-9

Why does my PS4 say a DNS server cannot be used?

The reason for encountering these error messages is that you have misconfigured DNS settings. The consequence is grave enough to not be ignored. With any of these errors from the NW-31253-4 error code and beyond, you won’t be able to make use of PlayStation’s online services. In this sense, it’s fair to say that error code NW-31253-4 is similar to Playstation’s network sign-in error. So, what is a DNS error on PS4 exactly? It’s a connectivity error that can arise due to misconfigured DNS settings or when your network changes and the system attempts to map your old configuration to the new networking settings.

How do you fix a DNS error on PS4?

Before we dig here are a few preliminary checks for you to thick:

➡️ Restart both your PS4 console and your router. If needed, you can also factory reset your router to default values. ➡️ Check that your DNS settings are correct ➡️ Verify that there is no outage or maintenance intervention – scheduled or unscheduled – on your ISP’s side

1. Manually configure DNS settings on PS4

Note: In Step 8, you can also use other DNS servers. For example, Open DNS – Primary: 208.67.222.222; Secondary: 208.67.220.220. Cloudflare DNS settings – Primary: 1.1.1.1, Secondary: 1.0.0.1. If the DNS error PS4 still appears after configuring the correct DNS server settings, then you need to reset your network settings. Follow the guide below carefully. SPONSORED

2. Reset your DNS settings on PS4

How do you reset DNS settings on PS4? This method should do. Check if you’re still getting the NW-31253-4, NW-31254-5, NW-31250-1, and NW-31246-6 PS4 DNS errors. Don’t worry, this method doesn’t delete your game data or media files. It only resets your console settings to their default values and fixes the PS4 DNS error stating that a DNS server cannot be used. Manually configuring the DNS settings is PlayStation’s recommended fix for PS4 DNS errors. Therefore, changing your DNS settings after resetting your console is bound to get rid of the annoying errors.

3. Disable the firewall and leave PS4 ports open

In order to obtain the IP address and other details that might come in handy such as DNS, subnet mask, and default Gateway: Your PS4 requires specific ports in order to be able to properly communicate with dedicated servers from the PlayStation network. If you own a router with a built-in firewall, the rules behind can end up blocking these ports and thus triggering the infamous DNS error PS4. Apply the solutions above when your system shows you the PS4 system error saying that the DNS server cannot be used. With working DNS servers, you’ll be able to access all your PlayStation internet services with no issues.

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