Many users across forums especially Dell’s own website bitterly complained about the issue but for an unknown reason, the company usually request users to private chat its support for a guide on how to fix it.
How do I turn off my Dell XPS 13?
1. Disable the fast startup option
2. Turn off Wake on LAN
3. Perform a hard reset
4. Run troubleshooter
5. Tweak the registry
By this time, using any of the methods we have taken you through above, the issue with your Dell XPS 13 should have been solved. The system can now be shut down successfully without using the power button to force it. Those who are experiencing Dell XPS 15 shutdown issues can read our guide to fix it, in case the solutions discussed in this article don’t work for you. Don’t hesitate to share in the comment section if you are able to solve this problem using another method.
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