Why can’t I remove the device from my Microsoft account?

Below are different reasons why users can’t remove their device from their Microsoft account:

Device shared with multiple users – a device shared between multiple users or is set up with numerous Microsoft accounts will be difficult to remove from one specific Microsoft account. Outdated Windows – With the release of the Windows 11 operating system, users who set up their Microsoft account with Windows 10 PCs may not allow the device to remove their account. You may need a factory reset of the device to remove it from the account. A lost or stolen device – A device that has been lost or stolen may be flagged as such in your Microsoft account, preventing you from removing it until the reported issue is solved.

The reasons you can’t remove the Microsoft account from your device vary on different PCs. Regardless, we’ll take you through how to remove your device from Microsoft.

What do I do if I can’t remove the device from my Microsoft account?

Before proceeding to the advanced steps, try out the following preliminary checks:

Check your network connection on your PC. Restart your PC in Safe Mode.

If these preliminary methods didn’t solve the problem, let’s use the solutions below.

1. Remove the Microsoft account with Credential Manager

The Credential Manager stores all account login Information on a device and makes it easy to manage. Also, you can read about how to fix Credential Manager not working on your PC.

2. Use a browser

You can use the web browser to access your Microsoft account and manage the devices within. SPONSORED

3. Change to a Local account to remove the Microsoft account on your device

Switching to a local account on your device will enable your device to use a local account and remove the Microsoft account on your PC. Find out easy ways to create a local account on your PC.

4. Remove Microsoft account from Access work or school

You can read our guide on removing your work or school account from Windows on your PC. Alternatively, you can read how to fix your Microsoft account to verify your account. Also, you can find out ways to fix the Microsoft accounts don’t exist error on Windows 11. In conclusion, this guide should help if you can’t remove a device from your Microsoft account. Should you have any questions or suggestions on this guide, kindly drop them in the comments section.

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