However, some Windows users reported that Microsoft Outlook won’t open PDF attachments in their emails; this seems to be a general problem. So, Windows Report has compiled the relevant solutions to this menacing problem.

Why can’t I open a PDF email attachment?

If you find yourself in this situation, it could be because of any of the following reasons:

Missing programs – Your computer may not have important programs to open files in PDF format. Outdated applications – Sometimes, you would need updated applications to some PDF formats. Damaged files – It is also likely that your current PDF reader is damaged and will need to be repaired or replaced. Malware infections – There are chances that your antivirus is blocking the attachment because it is infected by malware.

Now that we have spoken about possible causes, we can discuss some accessible alternatives and solutions.

What can I do if I can’t open PDF attachments in Outlook?

Table of contents:

1. Use a PDF reader

You may be unable to open a PDF file in Microsoft Outlook directly if you do not have PDF reader software installed on your machine. Let’s ensure you use the best PDF reader software available on the market. First, check if Adobe Reader isn’t missing. Having the latest version is also a good idea, so go ahead and download it now, install it and then try opening the PDF attachments again.

2. Scan the PDF

If Outlook won’t open a PDF file, you need to scan it to ascertain whether it is safe for your Windows PC. Some PDF files sent to email contain viruses, malware, or even spyware that pose unwanted threats to your system, so be sure to scan it. SPONSORED Alternatively, you can right-click on the PDF file and select scan with ….(third-party antivirus) to scan the PDF file.

3. Run Windows Update

Microsoft constantly releases frequent patches containing fixes and drivers for your Windows PC. Hence, ensure you’re running the latest OS version on your computer. This would keep your PC bug-free and help you if Outlook doesn’t open a PDF file.

4. Use the correct password

Some PDF files are encrypted using a password that secures the PDF from unwanted access—for example, bank statements, payment receipts, sensitive files, etc. To open this set of files, you need to use the correct password, which is confidential and can only be known by the appropriate individual. If your PDF file is password-encrypted, you may need to ask for the password to open the PDF file.

5. Temporarily disable the antivirus protection

Sometimes, antivirus programs can delete or quarantine specific files, patches, or DLLs associated with programs. However, antivirus scanning engines might misinterpret files that can be trusted with potentially harmful packages. If Outlook won’t open PDF attachments, disabling your antivirus might be a helpful workaround. Note: After opening the PDF attachments, ensure you enable the antivirus protection afterward. Please share your experience solving the Outlook won’t open PDF attachments problem. Feel free to comment below in the comment section, and we will get back to you.

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