Why does OneDrive say this file might not exist?

This item does not exist on OneDrive mainly due to the change of name of the default document library on the OneDrive site. When a user changes the name from one document to another, it will be impossible to access it with the previous name. However, a couple of other things can cause the error these files are no longer available on OneDrive. Some are:

Not having permission to view the item – Users may encounter issues with viewing some items or folders if they don’t have permission to use it. So, it can indicate that the item is not available for you. Network connection issues – It can be not easy to access files and folders on OneDrive if your network connection is not stable. It can prompt errors when accessing the item.

The cause of the error message may vary depending on the circumstances that prompted it.

What can I do to fix This file that might not exist on Onedrive?

Fixing this error on OneDrive can be made by troubleshooting some components. However, we highly recommend you observe the preliminary checks:

Connect your device to a fast and stable network connection. Close and restart the OneDrive client on your PC. Try signing your OneDrive account into a new device to see if the file is available. Switch to another browser on your computer. Restart your PC to fix boot errors affecting OneDrive.

The above preliminary checks can help troubleshoot the problem. Should they fail, use the fixes below.

1. Use the Microsoft Admin site to rename the document library to Documents

2. Clear your browser’s cache and cookies

After completing the process, restart your browser and check if the error persists. Clearing your browser cache and cookies will fix issues with the browser data causing problems with OneDrive Documents.

3. Switch to another browser

Some users report that they were able to access the document prompting this item might not exist on OneDrive. So, we recommend you use another browser and check if you can fix the issue. An excellent option you should give a try is Opera browser. You can immediately send files, links, and notes between your devices and easily browse with increased privacy and security for free. Also, you can refresh the browser by following the steps above. Nevertheless, you can read how to move files from one OneDrive account to another in an easy way. Users also complain about OneDrive shared folders not syncing across devices. Do not hesitate to use the comments section if you have questions or suggestions.

SPONSORED Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ