The reason for this issue can be related to bad cache or browser incompatibility with Salesforce. If you have encountered the same problem, this is the article you need. Below, we have listed a couple of troubleshooting tips to help you resolve the Salesforce problem with ease.

Why is my Salesforce not loading?

It’s possible that the problem stems from the cache or cookies stored in your browser, in addition to any malfunctioning add-ons. However, there is no need to be concerned because we have provided solutions to each of these possibilities in the list that follows. Users reported similar issues to the Salesforce not loading one. The following are the most common ones:

Salesforce Chrome extension not working – Like we presented below, you will have to turn off your extensions one by one to see which one causes the issue. Salesforce freezing in Chrome – Blocked cookies can cause websites to freeze due to not being able to send their data. Salesforce not responding – Websites don’t respond from time to time, and even though it might be your fault, their servers could also be down. Salesforce lightning not working in Chrome – Clearing your cache is the first to go solution that you need to consider. Salesforce images not showing in Chrome – Just like before, their servers or your cookies settings might be at fault. Salesforce SSO not working in Chrome – If SSO are not working, it is due to a bad request. We recommend that you check in with your VPN.

What is the best browser to use with Salesforce? Before we jump to the solutions, we’d like to recommend opening Salesforce in another browser. On this note, we suggest trying the Opera browser, since it’s faster, and considerably lighter compared to Chrome. Opera is free to install and use, and it comes with multiple exclusive features including an ad blocker, built-in messenger apps, customizable speed dials,  separate workspaces, and visual bookmarks. To protect your identity while browsing, Opera includes a free VPN, with no subscription or traffic limit. This way, you’ll be able to access any program, from anywhere across the globe.

What can I do if Salesforce won’t work in Google Chrome?

1. Clear bad browser cache

Modern web browsers are configured to perform automatic cleanup to prevent data buildup resulting in network issues. Clearing the cache and browsing data can help you resolve the issue if Salesforce was working fine earlier.

2. Check Chrome extensions

If you can’t access the Incognito mode in Chrome, take a look at the article linked in order to fix the issue quickly.

4. Restore to default/reinstall Chrome

Restore Chrome settings

Reinstall Google Chrome 

Make sure to restart the computer after installing Google Chrome. To see how to install Chrome properly, be sure to check our in-depth Chrome installation guide. After the restart check for any improvements.

What can I do if Salesforce Inspector is not working?

Your browser’s lack of current version support is the most likely explanation for why the Salesforce inspector is not functioning properly. Hopefully, at least one of the steps in this article helped you access Salesforce in your Chrome browser. We recommend that you take a look at the 7 browsers that Salesforce works best in [Lightning Experience]. For any other questions or suggestions, don’t hesitate to reach us using the comments section below.

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