It also offers the Razer Synapse software to the users; however, sometimes, the Razer Synapse software may fail to detect the headset connected to the computer. In this article, we have listed all the possible solutions to help you fix the Razer Synapse not detecting your headset in Windows. But first, let’s see what to expect. Users complained more often about specific software versions, so you can expect similar issues if running one.

Why is Razer Synapse not detecting my headset?

If you are faced with this problem, there are a few triggers. Here are the most common:

The device is not properly connected – You should ensure that you connect directly to your device and not through a USB hub. Old corrupted files – If your software is corrupted, you should try a clean reinstall, which will fix the problem. Outdated drivers – Once you have outdated drivers, there is a higher tendency to face errors using the device. You should simply scan for and install the latest drivers. Incompatibility – You may be using a Razer device not supported by your Synapse version.

While this is not an exhaustive list, you should be able to get your headset detected and working with the solutions we offer.

What Razer versions are mostly affected by this error?

Razer Nari not showing up in Synapse (Users mostly complained about the Essential and Ultimate editions of Razer Nari) Then, Razer Kraken not detected (Editions X and Kitty of Razer Kraken are more likely to be impacted) Razer Blackshark V2 Pro not showing in Synapse Users also mentioned Razer Fly not showing up in Synapse 3 Finally, the software itself (Razer Synapse 3 and 2 are commonly known for not detecting headset)

How do I fix Razer Synapse if it doesn’t detect the headset?

1. Check for hardware issues 

The most frequent problem for this issue is a hardware glitch so check your headphones first for any potential malfunction. Also, be sure to use one of the Razer Synapse 3 supported devices; if not, you may have compatibility issues. This is invaluable if Razer Synapse 3 is not detecting your headset. If the headphone’s cable is faulty, you might also try a pair of Bluetooth headphones instead.

2. Run the troubleshooter

We know this might seem futile, but running the dedicated troubleshooter fixed the problem for many users, so make sure you try it out. SPONSORED

3. Reinstall device drivers

That is a pretty straightforward solution, but it doesn’t work all the time because after uninstalling the driver, Windows 10 will install a generic one. You can also go to the manufacturer’s website and get the correct driver for your headset, but that takes a bit of time and skill. Alternatively, use third-party software that will do that automatically for you with minimum effort and time. The solution we recommend below is safe and fast.

4. Reinstall Razer Synapse

4.1 Check for updates

4.2 Repair Razer Synapse 

4.3 Reinstall Razer Synapse

The Razer Synapse not detecting headset issues usually occurs when you run an outdated version of Razer Synapse. By following the steps above, you should be able to fix this issue.

How do I add a Razer headset to Synapse?

This process is straightforward. Just connect your device to your computer, which the software should detect automatically. If this does not happen, then you can troubleshoot using any of the solutions we have covered above. That is it for this guide. We hope you have been able to solve any issue of Razer Synapse not detecting your headset. Remember that we have not made these solutions in any particular order, so you should pick what feels most appropriate. Please leave us a note below if you have any other solutions for this problem.

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