It generates the error message, “Something went wrong, We were unable to service your request. Please try again later. E502 L3“ This issue may mostly occur when you are trying to purchase Steam’s seasonal sales or launch a new game. But if there was an error communicating with the Steam servers, you can refer to our detailed post to fix the issue.
What is the e502 L3 error on Steam?
When thousands of Steam users try to use the Store simultaneously, mainly during a sale, it creates a heavy load on the Steam servers. This is when you bump into the e502 l3 error on Steam and may encounter login issues or fail to access the library. Therefore, it’s recommended that you wait till the Steam servers are stabilized and are back up and running. You can also check the Steam community hub or the SteamDB to find the server status and other details to get a clear idea of how the platform’s servers perform. However, if servers are working fine and you still see the Steam error code e502 L3, you may try the below workarounds to fix the issue.
How do I fix the e502 l3 error on Steam?
1. Add Steam to Windows Defender Firewall Exceptions List
Now, open the Steam app and check if you can log in and navigate to the library without seeing the error code E502 L3.
2. Turn off Windows Defender Firewall
Now, open Steam and check if you can now access the games or make purchases in the Store. SPONSORED
3. Uninstall and re-install Steam
Once completely uninstalled, restart your PC, visit the official Steam website and re-install the app.
Can I reinstall Steam without losing games?
Yes, you can reinstall Steam, and you can still keep your games. There are two ways in which you can recover your Steam games when you uninstall the app and reinstall it later:
1. Redownload them as you reinstall Steam
However, if you uninstall Steam, the files for your games on your PC will also be uninstalled. But the good thing is, as soon as you log into Steam on another PC or reinstall Steam, you’ll be able to go to your library and download the games again. That’s because your games will remain associated with your account id, even if you uninstall the app. Download Steam on another computer, and you can redownload them.
2. Copy games from Steam apps common folder
While the above methods can help you fix the Steam error quickly and effectively, if it still doesn’t, you should check if the internet connection is working correctly. Additionally, you may also try logging out of the game or exit the game and relaunch it to check if it resolves the error e502 l3, or At the same time, make sure you disable any 3rd party antivirus software on your PC or do not use a 3rd party anti-cheat software. But, if Steam fails to load web pages and you encounter the 118/310 error, you can follow the solutions in our detailed post. For any other queries related to the Steam app or any errors associated with the app, do let us know in the comments box below.
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